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Why didn’t I get a NY driver’s license renewal reminder in the mail?

License Renewal Extensions Due to DMV Closures

In compliance with Governor Cuomo’s Executive Order 202.8 to slow the spread of COVID-19, the New York State Department of Motor Vehicles announced on March 21, 2020 that all DMV offices and auto bureaus statewide would be closed until further notice. While many have now reopened on an appointment-only basis, renewal reminders were not mailed for several months.

To ensure there are no unintended consequences for New Yorkers who were not able to visit the DMV during the closure, all driver’s licenses and permits that expired March 1, 2020, or after and vehicle inspections that expired March 31st or after were previously extended by Executive Order. In addition, the federal REAL ID enforcement deadline has been extended until October 1, 2021.

DMV offices have resumed selective services at some locations. You can see more information about the reopening here. Below is an example notice of CDL renewals by mail from the DMV.

NY DMV notice of CDL renewals by mail

You Can Renew Your Driver’s License Online

More than 60 online transactions are available to customers through the NY DMV’s website, including pleading or paying New York City traffic tickets, renewing a license or registration, ordering a custom plate, obtaining a driver record (abstract), changing an address, and much more. Customers can also return their license plates and complete many other transactions by mail.

Before you begin the online renewal process, you need to pass an eye test by an approved provider such as Cleared to Drive. Check that your provider is in the NY DMV Vision Registry.

After taking your vision screening, you can finish the online renewal process here. After you pay for your renewal, you will have the opportunity to download and print a temporary license document, and the new license card will come in the mail in about 10 business days. Unfortunately, if you leave the confirmation page without downloading the temporary document, the DMV cannot recreate it for you, so be sure to download and print it if you need it!

Please be aware that you cannot renew a commercial driver’s license (CDL) online (class A, B, or C) and that learner’s permits are usually not able to be renewed.

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